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The purpose of the Integration

eADM from Identum will automate manual tasks such as access management and maintenance of user and organizational data. This will help managers in Inner Østfold to get more done, as the automation of these tasks saves time and frees up resources for other tasks - while ensuring that employees get the right access without delays.

The challenges

With over 5,200 employees and 46,000 inhabitants, Indre Østfold Municipality faces significant demands for overview and control of human resources and data. The municipality wanted to achieve benefit realization by:

  • Reducing time spent on user management
  • Eliminating manual creation of users and accesses
  • Minimizing the need for manual updating of user information
  • Ensuring an updated organizational structure that reflects the real situation
  • Give employees the necessary access at the right time
  • Keep track of employee skills and training

Vegard Mysliwski, HR consultant at Indre Østfold Municipality, points out:

"Before the integration between Glup and our HR system, I spent a significant amount of time on user management to ensure that all employees had access at the right level at the right time."

Setting up the integration

If you are already an eADM customer, the integration between your HR system and Glup can be completed in less than three weeks. With eADM from Identum, the process is simple: often only a 15-minute meeting is needed, then we take care of the rest and handle the technicalities.

Vegard put it this way: "The whole process of integration between Glup and our HRM system went smoothly."

This is now done automatically

  • User creation in Glup based on HR data
  • Automatic update of user data and organizational structure
  • Deactivation of users in Glup when they leave
  • Daily updates to ensure correct information
Watch a webinar about the integration
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The challenge

At the heart of the Værnes region, a federation of municipalities known for its magnificent scenery and innovative approach to technology, Værnesregionen IT (VarIT) faced a familiar challenge: efficient allocation and management of user accounts and access control.

With a diverse range of programs and applications in use, as well as a complex organizational structure with unique needs, it was important that the IAM solution could meet the following requirements:

  • Clear interface
  • Simple wizard built into the tool
  • Capable of solving both simple and complex tasks
  • Flexible and adaptable
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eADM from Identum - Overview and control

eADM's user-friendly interface and simple wizard for creating complex automation means that both simple and complex tasks can often be automated by the customer themselves.

Since the solution is easy to understand, more of the employees can perform tasks in eADM. This means that the Værnes region is less vulnerable in the event of absence or when employees leave.

Anne Kari also highlights the savings that this entails:

"Since we can do a lot ourselves, we are not so dependent on suppliers and consultancy services."


In concrete terms, the transition to eADM has meant that the Værnes region has reduced its IAM-related consultancy costs by as much as 80%. That's a significant reduction in these costs, especially considering that the region has also achieved greater freedom of action and increased opportunities for expanded functionality.

"The automatic rule sets we can create with eADM free up many resources for other important tasks such as development. We haven't been able to quantify this in monetary terms, but it's very clear that it saves us an enormous amount of time."

Free up time for more important tasks

Vegard Mysliwski - Indre Østfold Municipality
I've had considerably more time for my most important tasks since the HRM integration. There is a noticeable difference before and after.

Vegard Mysliwski

HR consultant in Indre Østfold municipality

Start-up of the integration

If you're already an eADM customer, the integration between your HRM system and Glup can be completed in less than three weeks. With eADM from Identum, the process is simple: often all that's needed is a 15-minute meeting, then we take care of the rest and handle the technical aspects.

Vegard put it this way: "The whole process of integration between Glup and our HRM system went smoothly."

This is now done automatically

  • User creation in Glup based on HR data
  • Automatic update of user data and organizational structure
  • Deactivation of users in Glup when they leave
  • Daily updates to ensure correct information

Clear and concise communication is key

Anders Mydland - Identum
Communication between Smartskill and Identum is good and direct. We have found a good form of cooperation and both participated in the start-up meeting with Indre Østfold. In the course of a single meeting, we clarified together how the integration should be set up, which parts of the municipality's organization should be covered and when we should go live.

Anders Mydland

Senior consultant at Identum

The results

With the integration's implementation, Indre Østfold has achieved great control over employee competence and training, as well as easier access management and more correct organizational data.

Vegard explains: "Since the integration was put in place at the beginning of July, I haven't had a single inquiry about user management. I have considerably more time for other types of tasks and can now use my time more wisely. So there is a noticeable time before and after the HRM integration."

Time to streamline operations?

Indre Østfold's experience shows how eADM can redefine an organization's working day by enabling more efficient use of resources. Get in touch with us at Identum if you're interested in how we can help your organization achieve the same.

Watch a webinar about the integration Read more about eADM